Shipping policy

Effective Date: 29 April 2025

Welcome to Shopnoor. We are committed to providing a fast, reliable, and hassle-free shopping experience. This Shipping Policy explains how we process, ship, and deliver orders placed through our website. By placing an order, you agree to the terms outlined below.

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Delivery Coverage – All Over UAE (FREE)

We provide FREE delivery across the entire UAE, including:

Dubai

Abu Dhabi

Sharjah

Ajman

Ras Al Khaimah

Fujairah

Umm Al Quwain

No minimum order is required. Every order qualifies for 100% free delivery.

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Order Processing

Orders are processed within 24 hours after order confirmation.

Once your order has been processed, it will be prepared for shipment with one of our trusted delivery partners.

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Delivery Timeframe

Dubai: 2–3 working days

Other Emirates: 3–5 working days

Actual delivery times may vary depending on your location and circumstances beyond our reasonable control.

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Order Confirmation & Tracking

After placing your order:

You will receive an order confirmation.
Once your order has been shipped, tracking information will be provided when available through our shipping partner.

Please allow some time for tracking information to become active after shipment.

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Delivery Delays

While we make every effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

Public holidays
Severe weather conditions
Customs inspections or clearance procedures (where applicable)
Transportation disruptions
High shipping volumes
Other unforeseen events

Once your order has been handed over to our shipping partner, Shopnoor is not responsible for shipping delays that are outside our reasonable control.

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Customer Responsibilities

To ensure successful delivery, customers are responsible for providing: